Cold calling and lead generation
Outbound calling and texting against lists we help you build, so the pipeline holds names worth calling twice.
Prime Lead SolutionsAbout
Virtual Assistant Teams for Cold Calling and Lead Generation.
Prime Lead Solutions is a virtual assistant agency. We source, train and manage VA teams that cold call, generate leads and run customer service for you, mostly in real estate. It is BPO without the cost of hiring in house.
1Year of operation37Clients served23Deals closed9Roles we staff
What We Are
A Virtual Assistant Agency, Not a Freelancer Marketplace.
A VA is a virtual assistant: someone doing a real job in your business without sitting in your building. A BPO agency is the company that finds those people, trains them, manages them and answers for their work.
We are both. You do not get a list of candidates and a login. You get agents who already know how to cold call, a manager who runs them, and reporting that tells you what happened that day.
That is the whole difference, and it is what BPO means in practice. A freelancer becomes your problem after the hire. A BPO agency does not.
What We Do
Cold Calling, Lead Generation, and the Work Around Them.
Three kinds of work. Most clients start with the first and add the others once it is running.
Customer service and customer support
Inbound calls, email and chat answered on your terms, in your tools, by someone who knows your offer.
Back office and admin
Data, scheduling, CRM hygiene and the daily paperwork that quietly decides whether the rest of it works.
How We Do It
Five Steps, in the Same Order, Every Time.
The full version is on the process page. This is the short one.
- 01
Tell us what you need
We scope the function, the volume and the hours before anyone is hired.
- 02
We build your team
Agents sourced and placed against your requirements, never off a bench.
- 03
We train and integrate
Your scripts, your CRM, your tools. They start inside your workflow.
- 04
We review the output
A quality assurance manager listens to calls and scores them, daily.
- 05
We handle operations
You approve the shape of the team. We run it after that.
Who We Do It For
Real Estate First, But Not Only Real Estate.
Real estate
Realtors chasing listings, wholesalers and flippers hunting distressed property, buyers holding, and land developers. Where cold calling pays for itself fastest.
Property management
Tenant calls, owner updates, maintenance coordination and the follow up that keeps a portfolio from leaking.
Customer support and B2B
Telemarketing, customer service desks and outbound B2B. The same BPO operation, pointed at a different list.
What We Charge
Per Agent, Per Month. Nothing Hourly.
Full pricing is on the pricing page. The short version is one number and what sits inside it.
from $1,000per agent, per month, at five or more agents
- 180 hours a month, per agent
- An auto-dialer seat
- An exclusive skip-traced list
- A quality assurance manager
- Daily dialer reports
- A real-time WhatsApp group
- Meetings with you every two weeks
Where We Are So Far
One Year In, and Every Process Still Running.
1Year of operation, and every process built in that time is still running.
37Clients served since we started.
23Deals closed that we know of. Not every client tells us.
Questions
What People Ask Before They Hire Us.
What is a VA, and how is it different from a BPO agency?
A VA is a virtual assistant, one person doing a real job in your business remotely. A BPO agency sources that person, trains them, manages them and is accountable for the output. We are the agency, so you deal with us rather than with nine individuals.
Do you only do cold calling?
No. Cold calling and lead generation are what most clients start with, because that is where the return shows up first. We also run customer service, customer support, telemarketing, property management support and back office admin.
Do you only work with real estate?
No. Real estate is our largest market and the one we know best, but the same operation runs for property management, B2B, telemarketing and customer service.
What does it cost?
Between $1,000 and $1,500 per agent per month depending on team size, with management, quality assurance and reporting included at every size. There is no hourly rate and no setup fee.
How long before an agent is working?
The scoping call comes first, then sourcing and training against your scripts and your CRM. Nobody is hired until you have agreed the shape of the team.
What do I get back each day?
Dialer reports covering every call the seat made, a daily quality review of those calls, and a WhatsApp group with you, us and the agents in it.
See What a Team Would Actually Do.
The services page lists all nine roles and what each one gives you. If you already know what you need, the contact form is faster.